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Device management

Enroll your device in Hermida MDM

For businesses already using Hermida Technologies for their IT management. Enrolling a device lets our team configure it, keep it protected, and support it without interrupting your work.

Enrollment is powered by ManageEngine. Only enroll devices you are authorized to manage.

Before you begin

A few things to confirm first

Enrollment takes a few minutes, but it changes who can manage the device. Make sure all of the following are true before you start.

  • The device is owned or managed by your organization.
  • You are authorized by your organization to enroll it.
  • The device is connected to the internet and running a supported OS version.
  • Any personal data on the device has been backed up.

How it works

Four steps to a managed device

  1. 01

    Open the portal

    Use the enrollment portal link below on the device you want to manage.

  2. 02

    Identify yourself

    Sign in with your work email so the device is assigned to the right organization.

  3. 03

    Approve the install

    Accept the management profile or agent when your operating system prompts you.

  4. 04

    Confirm enrollment

    The device appears in your organization's console once the profile reports in.

Platform guidance

What to expect on your device

macOS

Download the profile, open System Settings, and approve it under Privacy & Security → Profiles.

Windows

Run the enrollment installer, then approve the management agent when Windows prompts for permission.

iOS and iPadOS

Install the management profile from Settings, then trust it under General → VPN & Device Management.

Android

Install the management app and follow the on-screen prompts to activate device administrator access.

Management gives our team the ability to enforce security settings, deploy software, and help you quickly when something goes wrong. It does not give us access to your personal files, messages, or browsing history.

Ready to enroll?

Start enrollment on the device itself, or get in touch and we will walk through it with you.

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