Platform
One platform for the systems behind your business.
Hermida Technologies brings client work, internal operations, information, communication, and automation into a connected software environment designed around how your organization actually works.
Platform overview
Designed as one connected foundation.
Most organizations accumulate software one problem at a time. The result is often a collection of tools that do not share context, ownership, or a consistent experience. The Hermida platform is designed to connect the work instead of adding another isolated destination.
Connected workspace
A clear place to understand what is happening.
Depending on the implementation, a Hermida workspace can bring together the information your teams already use, organized around the organization and the work it performs.
Organization-aware workspaces
Work is scoped to the organization, so the context a person sees matches the responsibilities they hold.
Permission-aware information
The platform is being developed to show each person only the information their role and membership permit.
Project visibility
Projects carry their status, health, milestones, and updates in one place rather than scattered across threads.
Operational context
Records stay connected to the work they belong to, so information remains findable and current.
Clear ownership
Every project has an owner, and activity records who changed what, which keeps accountability legible.
Real information, not decoration
Dashboards and lists reflect the underlying records. We prioritize useful, current views over decorative charts.
Client experience
A better front door for client work.
Clients should not have to reconstruct the state of a project from scattered email threads. The platform is being developed to give clients a secure, focused place to follow the work.
Client portals
Each client organization gets its own workspace, scoped to its membership and its projects.
Project visibility
Clients can see the projects that are shared with them, including current status and progress.
Milestones and approved tasks
Milestones, and tasks designated as client-visible, give clients a clear picture of what is happening and what is expected of them.
Published updates
Teams publish updates when there is something to say, so clients read a deliberate summary instead of an unsorted inbox.
Secure access and permission-aware presentation reduce dependence on scattered email threads and keep the client conversation anchored to real project state.
Project delivery
Project context without the usual fragmentation.
Project delivery is built into the platform today. Projects carry their own milestones, tasks, updates, and activity, with organization-based authorization enforced server-side.
Projects
Each project has an owner, a lifecycle status, and a health signal, with a full record of activity as it evolves.
Milestones and tasks
Work is organized into milestones and tasks with priorities, due dates, and completion tracking that feeds project progress.
Project progress
Progress is calculated from the actual milestone and task records, so the number reflects real completion rather than a manual estimate.
Client-visible updates
Updates start as internal drafts and are published to clients deliberately, with clear visibility controls.
Project activity
A running timeline records project, milestone, task, and access events, so the history of the work stays auditable.
Restricted project access
Projects can be restricted so only explicitly granted members see them, while organization projects stay visible to the client team.
Operational workflows
Software shaped around real operating processes.
The platform is being developed to support custom workflows: the intake, routing, status management, and administrative visibility an organization needs to run its real process.
Custom workflows
Workflow structure follows the organization’s process instead of forcing the process into a generic template.
Structured intake
Information enters the system through defined, validated forms rather than free-form messages.
Administrative visibility
Administrators can see and manage the records they are responsible for, with clear permission boundaries.
Lifecycle management
Records move through deliberate lifecycle states with server-side validation of each transition.
Permission boundaries
Platform roles, organization roles, and project access combine to keep each person inside an appropriate scope.
Future extensibility
Workflows are designed to grow with the organization, so new steps and capabilities can be added without a rebuild.
Intelligent automation
Automation where it removes real friction.
Hermida Technologies designs automation around verified workflows: approvals, context, and human oversight are built in before anything runs on its own.
Automation is applied where it removes real, observed friction — repetitive steps, handoffs that lose context, and updates that must reach the right people at the right time. Every automation is designed against a verified workflow, keeps human review where judgment matters, and behaves predictably. We do not treat autonomous decision-making as a goal in itself: people stay in control of the outcomes.
Data and visibility
Information that stays connected to the work.
Records live next to the work they describe, so status, ownership, and context remain current and findable.
Structured records
Information is stored as structured records, not loose documents, so it can be searched, filtered, and connected.
Authorized views
People see the records their membership and role permit — no more, no less.
Status visibility
Statuses and health signals make the current state of the work legible at a glance.
Operational context
Views are organized around projects, milestones, and updates rather than isolated data tables.
Search and filtering
Lists support focused search and filtering so the right records surface quickly.
Current information
Views reflect the live state of the underlying records as they change.
Security and access
Access designed around organizations and roles.
Access is enforced server-side, around authenticated identities, organization memberships, and explicit project permissions — not just hidden buttons.
Authenticated identities
Every application user has an authenticated account before any workspace data is available.
Organization memberships
Access to an organization’s workspace requires an active membership in that organization.
Role-aware access
Platform roles, organization roles, and project access levels combine into least-privilege behavior.
Restricted projects
Restricted projects are only visible to members with explicitly granted access records.
Server-enforced authorization
Authorization decisions are made on the server for every request, independent of the interface.
Public and protected separation
The public website and the authenticated application are separate experiences with separate rules.
Read more in our security approach.
Extensible foundation
Built to evolve with the organization.
The platform is designed to grow: modular capabilities, expandable workflows, and a maintainable architecture that avoids unnecessary rebuilds.
Modular capabilities
Capabilities such as projects, members, and access control are designed as modules that compose cleanly.
Custom implementation
Each implementation is shaped around the organization’s real requirements, not a fixed template.
Expandable workflows
New workflow steps, records, and views can be added without disturbing what already works.
Maintainable architecture
Consistent structure and shared domain logic keep the system understandable as it grows.
Avoiding rebuilds
Because the foundation is designed as a whole, growth tends to extend the system rather than replace it.
Integration readiness
The architecture can plan for integrations as needs arise, without assuming specific systems up front.
Build around the way your organization works.
Tell us where your current tools create friction. We’ll help define a more connected path.